reviews – The Home Loan Collective

buyer testimonials

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					This is a well run operation, everyone on the team is always quick to answer questions and to keep you well informed. I have never... read moreThis is a well run operation, everyone on the team is always quick to answer questions and to keep you well informed. I have never experienced a lag in the process from start to finish. Always professional and friendly, Mark and his team work tirelessly to ensure your needs are well taken care of. read less				
Michael  P A
10/07/2022

					Detailed explanation and communication. Thorough emails about current and future state				
Namit  M P
9/25/2022

					Excellent communication and guidance.  It felt very seamless with very minor hiccups which are all normal.				
Pamela  L F
9/07/2022

					The whole team made the process of buying our first home go smoothly! From beginning to end they helped us along the way, and were... read moreThe whole team made the process of buying our first home go smoothly! From beginning to end they helped us along the way, and were so easy to communicate with. They went above and beyond to help us get to where we are now. read less				
Jamie  N J
8/15/2022

					I was very frustrated because I was anxious to move from my prior home. The team talked me through the whole process and explained everything... read moreI was very frustrated because I was anxious to move from my prior home. The team talked me through the whole process and explained everything thoroughly. Even though this was all done online I never felt alone. read less				
Myrna M
8/02/2022

					The entire process was smooth.  Great communication the whole way.				
Kristin S
5/13/2022

					Everyone was super helpful. Top service and great advice from Mark. It seemed that everyone really cares.				
Marion  M S
5/12/2022

					Michelle was very communicative about the whole process. And explained upcoming steps long the way.				
Christopher Y
4/28/2022

					They made it a bit easier to deal with the loan process when we were out of town and not able to meet in person.				
Jonathan  M S
3/31/2022

					Great professional service from the whole team. When Kaitlin went out of office the handoffs were seamless.				
Erik  T P
3/28/2022

					The team was AMAZING! I knew what was happening every step of the way. They took an interest in making sure I knew all options... read moreThe team was AMAZING! I knew what was happening every step of the way. They took an interest in making sure I knew all options available to me. Overall, a FANTASTIC experience! read less				
Safeena A
3/25/2022

					Both Camela and Michelle made my experience more than pleasant!				
Reisheid  L D
2/02/2022

					The communication was great, every step of the way. The process was quick and easy. If we had questions, they were answered immediately.				
Janette  M S
1/29/2022

					Michelle Antonio was a very pleasant and knowledgeable person to work with.				
ROBERT  G D
1/29/2022

					Kaitlin was amazing!  She led us through the process and was very responsive				
Cynthia F
1/12/2022

					Seamless and amazing experience. I was on a tight timeline and Mark, Camilla and Kaitlyn delivered. Great communication and professionalism by the whole team.				
Courtney G
1/11/2022

					His constant communication on the process and how things were proceeding. I loved all the updates.				
Miracle K
1/08/2022

					Mark, your team is great! Glad they came with you...!				
Suzanne G
1/01/2022

					Communication, thoroughness,  and understanding to help us through our purchase. The experience made sure we felt comfortable and were teamed with individuals who cared... read moreCommunication, thoroughness,  and understanding to help us through our purchase. The experience made sure we felt comfortable and were teamed with individuals who cared and were sensitive to our needs. read less				
Robert M
12/18/2021

					Very good communication, and follow through on all steps of the process.				
Scott  D C
12/14/2021

					Everyone on the team! Special mention, we loved working with Kaitlin and Camilla!				
Soroush  M A
12/13/2021

					Michelle & Camila were very knowledgable and did a great job explaining things, answering questions, and prompt responsiveness.				
Christina Y
12/13/2021

					We were first time buyers, so the level of info in th communications and responsiveness was amazing for us				
John  J M
12/09/2021

					Camilla and Michelle are true professionals and wonderful to work with. They communicated with us very often throughout every step of the re-fi process.				
Jennifer  A B C
12/09/2021

					Easy to work with, great communication throughout which meant no surprises. They followed through with their timeline and commitment to close on time. Easiest mortgage... read moreEasy to work with, great communication throughout which meant no surprises. They followed through with their timeline and commitment to close on time. Easiest mortgage transaction I have ever had! read less				
Paul  E K
10/26/2021

					Mark and his team worked with us throughout a very challenging relocation from Texas to San Diego and provided great advice on the market and... read moreMark and his team worked with us throughout a very challenging relocation from Texas to San Diego and provided great advice on the market and the best home buying process during a very tight and competitive real estate market in San Diego!  Thanks Mark for being a great partner in our successful home purchase! read less				
Ronald  C S
10/20/2021

					Any questions I had were immediately answered and resolved.  Kaitlin Lehr is wonderful and it is apparent she cares about her clients. I worked... read moreAny questions I had were immediately answered and resolved.  Kaitlin Lehr is wonderful and it is apparent she cares about her clients. I worked with Camilla and Kaitlin at Caliber. I am glad I was able to work with you all again. read less				
Catherine  C R
10/19/2021

					Everybody involved answered ALL of my many questions, responded so quickly and made the process feel easy and smooth. Thank you so much for helping... read moreEverybody involved answered ALL of my many questions, responded so quickly and made the process feel easy and smooth. Thank you so much for helping me get my dream home! read less				
Rachel  A H
10/15/2021

					The staff was communicative and took the time to explain important details. They were always available to answer any questions.				
Sumiti J
10/12/2021

					The clear and concise communication on a transaction that has many moving parts put us at ease knowing that our refi would close on time.... read moreThe clear and concise communication on a transaction that has many moving parts put us at ease knowing that our refi would close on time. Also systematic approach is definitely a win in my book!! read less				
Damion  K A
10/06/2021

					Mark and team made our refi process go very smoothly. Everyone involved was very helpful and responsive to any questions we asked. The technology they... read moreMark and team made our refi process go very smoothly. Everyone involved was very helpful and responsive to any questions we asked. The technology they use to manage and provide status on the transaction online really makes it simple and efficient. read less				
Michael  A M
10/03/2021

					Mark and his team are phenomenal. Hard working great communicators and above all honest!				
Steve S
9/24/2021

					It was a pleasure working with Mark's team. Michelle's communication was top notch! From our quickly updated Pre-Approval letters through COE. We are grateful to... read moreIt was a pleasure working with Mark's team. Michelle's communication was top notch! From our quickly updated Pre-Approval letters through COE. We are grateful to have had a practically stress free transaction! read less				
Lisa A F
5/17/2021

					Mark and his team are pro's. They keep everyone fully informed of all steps along the way, they are available to answer questions, and are... read moreMark and his team are pro's. They keep everyone fully informed of all steps along the way, they are available to answer questions, and are on top of the transaction from beginning to end. In a time when most lenders have trouble closing on time, I know I can count on Mark and his team to make it happen! read less				
Jennifer W
5/13/2021

					Mark Robertson and his team is very responsive and professional.  The entire process was very easy and efficient.  I highly recommend Mark and... read moreMark Robertson and his team is very responsive and professional.  The entire process was very easy and efficient.  I highly recommend Mark and his team!! read less				
Laura J
4/05/2021

					The communication of what was needed for each step was very clear and easy to follow.				
Mark D M
4/02/2021

					Marks team is Great! They pay close attention to detail and get thinngs done in a timely manner.				
Gregory L P
3/31/2021

					Mark and his team operate at a high level and offer unprecedented support and communications compared to the rest of the industry.   We... read moreMark and his team operate at a high level and offer unprecedented support and communications compared to the rest of the industry.   We rely heavily on Mark’s team to support me and my clients needs.   And have been consistently providing amazing service and results for many years for us. read less				
Matthew S
3/12/2021

					Mark and his team are the BEST! Mark and his team took over my loan application from someone else that didn't do a very good job to begin with (shall we say... read moreMark and his team took over my loan application from someone else that didn't do a very good job to begin with (shall we say the least) Mark and his team went above and beyond, pulled whatever they needed to our of there you know what's and made it happen. Thank you to everyone involved! read less				
Gregg Lloyd
6/08/2020

					Great Company and Great Team! Mark and his team were extremely helpful and  great to work with!!!! They are all super nice and very informative!!  Top notch service... read moreMark and his team were extremely helpful and  great to work with!!!! They are all super nice and very informative!!  Top notch service all the way! I would and have recommend them to friends and family! read less				
hjohnson819
1/08/2020

					Best Service Ever! The entire team was so easy to work with and very timely. Their communication was spot on and I would work with them again for... read moreThe entire team was so easy to work with and very timely. Their communication was spot on and I would work with them again for my next transaction.  I am so lucky to work with them! read less				
cmuniz937
12/30/2019

					Mark Robertson’s team ROCKS!! Mark and his team of stellar professionals guided me through a complicated home purchase with ease. His underwriting team was extremely proactive and ultimately we... read moreMark and his team of stellar professionals guided me through a complicated home purchase with ease. His underwriting team was extremely proactive and ultimately we were able to close one week ahead of schedule. I would absolutely recommend Mark! read less				
Kelle S
3/21/2019

					5 Star Service From start to finish the process was seamless and very easy! Never had to wait to get answers and they were all super helpful! Not... read moreFrom start to finish the process was seamless and very easy! Never had to wait to get answers and they were all super helpful! Not only did we close on time but we closed early! read less				
HMV2269
2/21/2019

					Excellent! They were a patient and efficient team- never hesitating to reach out to us when anything changed, and they were always happy to answer ALL... read moreThey were a patient and efficient team- never hesitating to reach out to us when anything changed, and they were always happy to answer ALL our questions, even the "dumb" ones. read less				
Nicole
7/30/2018

					Helpful in a stressful time Mark and his team we extremely patient and helpful during the stressful time of home buying. Everyone was very courteous, kind and they were always... read moreMark and his team we extremely patient and helpful during the stressful time of home buying. Everyone was very courteous, kind and they were always finding ways to make it easier for us during our home buying process. read less				
blackkatt
7/16/2018

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